Chapter Supervisory Training Programs

Let’s face it — Baby Boomers (1946-1960), Gen Xers (1960-1980), Millennials (1980-1994) and Gen Z (1994+) require a Communications GPS system for navigating around and avoiding misunderstandings with each other. The session starts with a lighthearted trivia game to see if everyone can identify hip phrases from each generation. This helps everyone open up and get ready for the conversation and activities to follow as we...

• Examine perceived communication styles by generation. Delve into and debunk stereotypes.
• Troubleshoot hypothetical and real communications challenges faced.
• Learn how simple tweaks to wording and body language help avoid potholes in communication across the generational divides and get things done. 
• Discuss words and phrases to avoid that are age related.