Elements of communication: Explore the five elements of the communication process, examine the communication cycle and your role and responsibilities as a participant in the process. We will cover how to evaluate the various methods and techniques of communication and providing insight on email, phone, and web etiquette
Time management: Learn how to analyze which activities impact your time the most and plan, understand the importance vs. urgency dilemma. Learn to use tools to better prioritize your tasks and decisions and discover ways to deal with time stealers: email pop-ups, texts, interruptions, and other people.