Program

The fastest way to become a more effective, results-driven communicator is to clear out the verbal clutter and couched language that causes confusion. In this highly interactive workshop, you will learn to maximize the odds of getting the outcome you want. Keith Scott and Rebecca Klein Scott of TALLsmall

Productions will reveal how to:

• Ditch the filler words (ah, um, like, you know, so...)
• Identify and replace weak phrases such as "I was just thinking," "I'm sorry but," "Let me tell you," "I kind of sort of feel that..."
• We'll reveal why these phrases need to go and how to get rid of them. These words appear as much in conversation as email
• Craft emails that get results
• Adopt body language that encourages connection and displays confidence
• Become a more active listener

Attendees will leave with tools they can put to use immediately to communicate more effectively Participants will learn what words and phrases to avoid and how to say more in fewer words.