Chapter Education Programs

Having a service and special projects group to help balance the portfolio can create additional financial stability to an otherwise fluctuating industry.  During this session, we will discuss the life cycle of the service business. We will discuss how to define the business model to ensure proper viability of target environment.  From there, we will then discuss the entire workflow ranging from dispatch, technology implementation, billing and collections best practices, and customer management.  

In this session, we will: 

• Outline the strategy of defining the business 
• Define the structure required to begin and scale the group 
• Discuss business processes required for success 
• List the business development alternatives 
• Create workflow to ensure trainability and scalability 
• Discuss technology requirements to speed cash flow and provide transparency in performance